What are the check-in and check-out timings at Cinnamon Citadel Kandy?

Cinnamon Citadel Kandy's standard check-in time is 2:00 PM, and check-out is at 12:00 PM. Early check-in or late check-out options may be available upon request, subject to availability.

Are pets allowed at Cinnamon Citadel Kandy?

Unfortunately, pets are not allowed at Cinnamon Citadel Kandy, with the exception of guide dogs for visually impaired guests. The hotel strives to maintain a comfortable and allergy-free environment for all guests.

Is Wi-Fi available, and is it complimentary?

Yes, complimentary Wi-Fi is provided throughout Cinnamon Citadel Kandy, ensuring that guests can stay connected during their stay. Whether for business or leisure, guests can enjoy reliable internet access in their rooms and common areas.

What dining options are available at Cinnamon Citadel Kandy?

Cinnamon Citadel Kandy offers a variety of dining experiences. The main restaurant serves a diverse range of cuisines, and there's also a cafe and bar for more casual settings. Guests can explore local and international flavours without leaving the hotel premises.

Does Cinnamon Citadel Kandy provide airport shuttle services?

Yes, Cinnamon Citadel Kandy offers airport shuttle services for the convenience of its guests. It is advisable to inform the hotel in advance about your flight details to ensure a smooth and timely pick-up or drop-off. Additional charges may apply for this service.

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Cinnamon Citadel Kandy

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Hotel Travel Guide

Overview

Cinnamon Citadel is a symbol of serenity in Sri Lanka, located in the middle of the island with Kandy as a background. Experience the peaceful setting, beautiful landscape, and historic charm that has been thoughtfully blended with contemporary comforts. Cinnamon Citadel is an oasis for those looking for a tranquil Christmas.

Explore the city of Kandy and everything it has to offer in terms of history and culture. Kandy is a city full of historical sights and sounds, from the Temple of the Tooth Relic to the bustling local markets. Explore this World Heritage Site and be enchanted by its history as you hear its echoes.

Your holiday to Sri Lanka becomes a holistic experience at Cinnamon Citadel, promising memories that endure beyond the ordinary.

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Hotel Facilities
- Indoor Sports
  During your stay, play table tennis, darts, chess, or carrom with pals. You can easily play cards for fun.
- Fitness Centre
  In a peaceful setting, guests may work out on state-of-the-art equipment in the gym at Cinnamon Citadel Kandy.
- Spa Centre
  Enjoy luxurious spa treatments to refresh your body and spirit. The skilled therapists and calm spa setting provide the ideal escape from everyday life.
- Souvenir Shop
  The on-site store has unique items to remember your Kandy journey. Find unique souvenirs to take home from Cinnamon Citadel, from traditional crafts to modern ones.
- Poolside Amenities
  Sunbeds, umbrellas, and poolside service are common amenities. Guests can relax on comfortable loungers, enjoy a refreshing drink, or order snacks while soaking up the sun.
RESTAURANT & BARS:
Café C
Café C's peaceful, comfortable, and romantic atmosphere along the river makes it ideal for a date night. Its 60-person capacity makes it great for private parties and small business meetings.

Operating hours: 11 a.m. to 11 p.m.
Lounge Bar
The Lounge Bar is located in a prime spot for taking in the breathtaking scenery of Kandy, with the mighty Mahaweli River as a background. If you're looking to unwind after a long day of sightseeing or just want a peaceful evening, the Lounge Bar is the place to be.

Operating hours: 10 a.m. to midnight
Panorama
Panorama serves Thai, Chinese, French, Italian, and Indian food with spectacular views. Live-action stations like the grill, salad corner, and pasta counter highlight the buffets throughout the day.

Operating hours:

Breakfast: 6.30 a.m. to 9.30 a.m.

Lunch:12.30 p.m. to 2.30 p.m.

Dinner: 7.30 p.m. to 10 p.m.
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- RESTAURANTS & BARS:
- Vel Eliya Restaurant:A spacious restaurant on the first floor of the main wing of the hotel offers a wide choice of buffet style dining choices at mealtime.
- Giri Sikara Lounge And Bar: An open lounge bar overlooking the Pool and the Mahaweli River where guests are serves signature cocktails and mock tails any time of day.
- Mahaveli Eliya: This tastefully decorated restaurant with its cozy interior offers the finest authentic Kandyan cuisine in the hill capital.
- Pool Bar: With the turquoise swimming pool on one side and the flowing waters of the Mahaweli River on another, the bar is a fabulous place to sit, sip a drink and watch village life literally go by.
- LEISURE FACILITIES:
- Swimming pool
- Golf course
- GENERAL FACILITIES:
- Reception desk
- Medical assistance
- Safe deposit box
- Tour desk
- Currency exchange
- Dry cleaning service
- Laundry service
- Concierge desk
- Parking
- Room service
- Luggage storage
Room Facilities
- Superior Room
  Each of the 97 rooms has a view of the river and is appointed with fine furnishings and all the comforts of a four-star hotel. Hand woven cloth wall hangings with Kandyan designs adorn the walls above the beds. Outdoor seats on a balcony.
  
  A balcony with outdoor style seating
- Deluxe Room
  24 large rooms overlooking the river are inspired by Kandy's rich cultural past and exude ethnic and luxurious luxury from the minute visitors arrive. Built-in couches and coffee tables are in every room. Kandyan motifs decorate both doors with cosy queen beds and stylish outdoor balcony seats.
  
  Each room features a sitting area with a built in couch and coffee table
  The doors are painted on both sides with exquisite Kandyan motifs
  A balcony with outdoor style seating
  Comfortable queen size beds
- Air conditioned
- Cable/satellite channels
- Diract dial telephone
- Television
- CD/DVD player
- Coffee/tea maker
- Ceiling fan
- Hair dryer
- Mini bar
- In-room safe
- Refrigerator
- Balcony
Special Offers

Frequently Asked Questions (FAQs)

What are the check-in and check-out timings at Cinnamon Citadel Kandy?

Cinnamon Citadel Kandy's standard check-in time is 2:00 PM, and check-out is at 12:00 PM. Early check-in or late check-out options may be available upon request, subject to availability.
Are pets allowed at Cinnamon Citadel Kandy?

Unfortunately, pets are not allowed at Cinnamon Citadel Kandy, with the exception of guide dogs for visually impaired guests. The hotel strives to maintain a comfortable and allergy-free environment for all guests.
Is Wi-Fi available, and is it complimentary?

Yes, complimentary Wi-Fi is provided throughout Cinnamon Citadel Kandy, ensuring that guests can stay connected during their stay. Whether for business or leisure, guests can enjoy reliable internet access in their rooms and common areas.
What dining options are available at Cinnamon Citadel Kandy?

Cinnamon Citadel Kandy offers a variety of dining experiences. The main restaurant serves a diverse range of cuisines, and there's also a cafe and bar for more casual settings. Guests can explore local and international flavours without leaving the hotel premises.
Does Cinnamon Citadel Kandy provide airport shuttle services?

Yes, Cinnamon Citadel Kandy offers airport shuttle services for the convenience of its guests. It is advisable to inform the hotel in advance about your flight details to ensure a smooth and timely pick-up or drop-off. Additional charges may apply for this service.

Following the direction of government authorities and as part of their commitment to the health and safety of guests, hotels globally may not be operating with buffet service in restaurants ( for breakfast / lunch or dinner ) in strict accordance with health and safety guidelines and instead offer an a la carte option / in room dining. A selection of restaurants and bars may not be operational during your stay and this is subject to change on a regular basis.
Also, pool / gym / spa / lounge / kid's club, might not be operational in few hotels / destinations.
For most updated information please visit hotel website.

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