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Muthukumar Manonmony

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Muthukumar Manonmony

Muthukumar Manonmony ditched his plans to holiday in Paris after Southall Travel offered him some incredible deals for a family trip to Rome! Along with the prices, he was highly impressed with the quality of customer service he enjoyed with us. Muthukumar had a great time in the ancient city of Rome, exploring all the top attractions there. Find out more about his holiday at the famous European city.

We are glad we could arrange a fantastic holiday for you to Rome. Please tell us what inspired you to visit Rome. Was it your first visit to the city?

It was our first visit. I searched hotels and flight fare to go to France but your website gave me better offer to Rome than Paris. Moreover, your staff's kindness, flexibility and helpful nature also encouraged me to stick on my booking to Rome.

What all places did you visit and what were the most memorable moments of the tour?

We visited Vatican City to Spanish Steps; almost all the places such as Colosseum, Trevi Fountain, Roman Forum, Vatican Museums, St. Peter's Basilica, Pantheon, Sistine Chapel, Castel Sant'Angelo, Altare della Patria, Circus Maximus, Hadrian's Villa, Baths of Caracalla, Basilica di Santa Maria Maggiore, Trajan's Market, St. Peter's Square, Arch of Constantine etc.

The memorable places were St Peter's Square, Vatican city and Colosseum.

Tell us about the hotel you stayed at. What impressed you the most at the property?

Raganelli sounded Indian name. Their good customer care, unlimited excellent breakfast- which was very convenient for us to save some time in the morning from searching for restaurants, the clean and comfortable rooms for a family and easy access for transportation to go around Rome.

You flew with Brussels Airlines as well as SWISS. Please tell us about your onboard experience with both these airlines.

Brussels Airlines had some strike on that day. Not much restriction with the luggage but we did not get any food or tea in the flight. Swiss Air gave us a good care and customer service. Food, tea and juice were supplied but so much restriction with the luggage as the flight was small, they said. Generally, it was a fantastic journey and enjoyable.

What is the best thing about dealing with Southall Travel?

The flexibility with the customer for example I asked to book a different flight with the price I saw on the website but your staff, Sharad, did it immediately without any hesitation that was amazing. I liked it. Also, the politeness when dealing with the customers.

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